Well we haven't as long as I've worked here (going on 5 years). But tonight I found a blog about a pizza girl from Utah who wouldn't take a check from her local state senator, and it turned into a big incident as reported by ABC 4 in Provo, Utah.
We used to offer to do a credit card over the phone or to bring the food back if they don't have cash. New policy is to leave the food but to let the customer know there is a "hold" on their account for the amount due and they will not be able to order again until it is paid off.
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