Saturday, November 29, 2014

Phones

We have a weekly phone contest for "upselling", in other words, asking the customer to add a side order (wings, breadsticks, Pepsi, desserts) to their order.  You have to take 15 orders and I usually don't work enough hours to get that many orders.  Winner gets a $10 gas card.


I noticed today I was 4/4 on upselling (the computer shows the top upsellers of the day) so I made a concerted effort to get to the phones for the rest of my shift.  I had the boss check and towards the end of the night I had 14 orders and was in the lead (among qualified employees).


But by that time we were no longer busy and the manager asked me to cash out my deliveries and clock out.  I was hoping the phone would ring again but it did not.  So right before I clocked out, I took my own order, a cookie and breadsticks.  That gave me the 15 minimum and put me (barely) in the lead.


Then the phone rang again.  I took the order but unfortunately all they wanted was a pizza!  Now I was out of the lead.  There are 4 more days in the week but since I don't work, my chances are pretty slim that everyone's upsell will fall below mine.  Oh well.


Totals for the night were 6.47 hours, 13 deliveries, 59 miles, and $45 in tips.

1 comment:

Blogger said...

Do you drink Coca-Cola or Pepsi?
PARTICIPATE IN THE POLL and you could win a prepaid VISA gift card!